Returns & Exchanges
At Omnidesk, we want to ensure your workspace setup is perfect. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all components, hardware, and manuals are included to avoid restocking fees.
Ship to Warehouse
Affix the provided shipping label to your box and drop it off at any authorized carrier location or schedule a bulky item pickup.
Inspection and Refund
Once our team inspects the returned items for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing